When your brand name becomes the category, you stop getting credit for it.
In half of India, "Bisleri" simply meant bottled water. The brand had won so completely that every rival's bottle borrowed its trust for free, at the counter, without spending a rupee.
In half of India, “Bisleri” simply meant bottled water — so every rival’s bottle borrowed its trust for free, at the counter.
I made the problem the argument. The camel campaign turned the brand's own generic name into the reason to check the label — correcting the consumer without ever scolding them.
The camel campaign turned the brand’s own generic name into the reason to check the label — correcting the consumer without scolding them.
The line entered everyday speech and stayed. The market leader grew another 1.5× in four years, and two launches on the same brand system beat their first-year targets.
The line entered everyday speech and stayed. The market leader grew another 1.5× in four years.
“Har Paani Ki Bottle Bisleri Nahi Hoti.”
















